Privacy Policy

24 7 Management Services Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this privacy statement.

This privacy policy sets out how 24 7 Management Services Limited uses and protects any information that you give 24 7 Management Services Limited. We may occasionally change or update this page and where possible, we will notify you of these changes.

A) Types of Data Held:

We keep several categories of personal data in order to carry out effective and efficient processes. We keep this data on our secure Client Relationship Manager CRM.

We hold the following types of data:

• Full Name
• Contact Information (telephone number, email address, postal address)
• Employment Information (Current status, address, industry, contract value)
• Bank Details (Bank name, account details)
• Proof of Identity/Security Information (Proof of Address, Passport Copy, NI Number).

B) Definitions:

“Personal data” is information that relates to an identifiable person who can be directly or indirectly identified from that information, for example, a person’s name, identification number, location, online identifier.

“Data processing” is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

C) What We Do with The Information We Gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping ensuring our records are up-to-date and accurate.
• To fulfil contractual obligations.
• We may periodically send promotional communications about our services.

We are required by law to give employees the personal data (including sensitive personal data/ special category data) about them that we record, keep and process. We will not sell, appoint, distribute or lease any personal information unless authorised or have a legitimate reason to do so.

If you want to opt out of communication, please click the ‘unsubscribe’ button. If you want to be removed from our data list, email info@247managementservices.co.uk

We will keep a record of any requests to stop receiving marketing from us to ensure that we do not communicate with you in the future, unless you tell us that you want to hear from us again.

Security of our clients’ data is paramount. We ensure that all of our data is kept secure and encrypted and will not be disclosed to any unauthorised third party.

D) Your Individual Rights:

Under the (GDPR) you have the following rights:

• Information Right
The right to receive the information contained in this policy and our data collection forms about the way we process your personal data.
• Personal Data Access Right
The right to know that we are processing your personal data and, in most circumstances, to have a copy of the personal data of yours that we hold. You can also ask for certain other details such as what purpose we process your data for and how long we hold it.
• Personal Data Correction Right
All our contracts and contacts are kept up to date as possible and in line with all current UK legislation. You have the right to request that we correct inaccurate data or complete incomplete data that we hold on you.
Personal Data Erasure Right
In certain circumstances you may request that we erase your personal data held by us.
• Personal Data Restriction Right
You have the right to restrict the way we process your personal data in certain circumstances, for example if: you contest the accuracy of the data, if our processing is unlawful, to pursue legal claims, where we are relying on legitimate interests to process data.
• Data Portability Right
You have the right to receive a copy of certain personal data or to have it transferred to another organisation in some circumstances.
• Data Breach
Any data breach will be reported in the first instance to the Data Protection Officer.
Data breaches of any client data will also be reported to the agency and individual data subject in the first instance. A full investigation and assessment of the breach will determine action required. Some personal data breaches must be notified to the Information Commissioners Office.
Once the breach itself has been resolved, all the necessary parties will be notified.

For further information on your individual rights, please click on our Individual Rights Policy Click Here.

E) Sharing Your Information:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or have a legitimate interest to do so.

F) How Long We Keep Your Information For:

We will hold your information for a period of up to seven years from the end of your relationship with us. However, this can vary depending on situations and circumstances.

G) If You Have a Complaint:

If you have any complaints about how we handle your personal data, please contact us so we can resolve the issue, where possible. You also have the right to lodge a complaint about any use of your information with the Information Commissioners Office, the UK data protection regulator.

If you believe that any information we are holding on you is incorrect or incomplete, please get in touch with our Data Protection Officer –

Telephone: 03330388142
Email: info@247managementservices.co.uk
Address: Office 1, Izabella House/24-26 Regent Place, City Centre, Birmingham, England, B1 3NJ